Privacy & Cookie Policies

Privacy & Cookies

1. THIS PRIVACY POLICY

This privacy policy describes how ArtAncient Limited (which we refer to as “ArtAncient”, “us”, “we”, and “our”), a company registered in England and Wales with No. 06376708, collects, uses, shares and stores personal information about clients, prospective clients, suppliers, prospective suppliers and contacts. Personal information is any data which can identify an individual, which would include your name, postal address and email address. We are the data controller and we operate our website www.artancient.com (our site).

Please read this policy carefully and contact us if you have any queries by emailing us at: us@artancient.com

or by writing to:

ArtAncient Limited
31 Imperial Road
Chelsea Creek
London
SW6 2FR
United Kingdom

This privacy policy may change from time to time so we recommend that you review it periodically. This version of the privacy policy was last updated on 25/05/18.

2. WHO THIS PRIVACY POLICY APPLIES TO

This privacy policy applies to all persons whose personal information we collect and use (except as set out below). This includes individuals in the categories below or who work for any the following:

• our clients

• people who are involved in contracts and transactions we are working on

• our business contacts; and

• service providers and suppliers. For example, general office services, library services and IT service providers.

This policy does not apply to:

• our employees, as the way we collect and use their personal information is governed by the privacy policy in our employee handbook.

3. INFORMATION WE COLLECT ABOUT YOU

• We may collect and store the following types of information about you when you visit our site or by corresponding with us (for example, by e-mail). This includes information you provide when registering to use our sites or sharing any data via our social media functions. The information given to us may include: 

• your name; 

• your contact information such as your address, email address and telephone number; 

• your payment details / financial data i.e. your bank name, account number and sort code;

• when browsing our site, your IP address, your browser type and language;

• information related to your attendance of, and interest in events and art and antiques fairs;

• information about you that you give us in person at our events and at fairs, by filling in forms on our site (our site) (e.g. when signing up to our mailing list) or by corresponding with us by phone, e-mail or otherwise; and

• information in relation to your purchase of our artwork, antiques or use of our services.

4. HOW WE COLLECT INFORMATION ABOUT YOU

You may give us your information by filling in forms on our site or by corresponding with us by post, phone, email, on social media or otherwise. This includes information you provide when you:

• visit us at art and antiques fairs or at our gallery; 

• your purchase of any artwork or antique.

5. LEGAL BASIS FOR PROCESSING

Our processing of your personal information is necessary (i) for the purposes of legitimate interests; (ii) in order to comply with a legal obligation to which we are subject; or (iii) for the performance of contracts to which you will be a party to and in order to take steps at your request prior to you entering into those contracts. 

In relation to any processing of special categories of personal data, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information. 

Legitimate interests

Where our processing is based on the legitimate interest grounds described above, those legitimate interests are: 

• collecting personal information to provide you with a smooth and efficient client experience; 

• running our business;

• to make sure you receive updated information on ArtAncient's activities and inventory;  

• to provide the services you have requested; and  

• for our own marketing, research and development.

6. HOW WE USE AND DISCLOSE YOUR PERSONAL INFORMATION

We may collect, use and disclose your personal information in order for us to provide our services as a seller and buyer of legally acquired objects of historical & cultural interest. This includes:

a) providing sale and purchase related services

(b) complying with our legal obligations or making disclosures to government, regulatory or other public bodies where in our reasonable opinion the disclosure is appropriate and permitted by law. This includes:

• disclosures required by law or court order;

• disclosures to the police, tax authorities, NCA (the National Crime Agency) or other public or government authorities where in our reasonable opinion the disclosure is required in relation to any criminal investigation or prosecution; and

• disclosures to a government, public or regulatory authority, including any data protection authority where in our reasonable opinion the disclosure is required or permitted by law.

(c) providing access to our files for audit, review or other quality assurance checks by regulators, auditors, professional advisers and certification bodies.

(d) the day to day operations of our business. For this, we may use third party service providers. For example IT service providers and shipping contractors.

(e) the use of cookies by the ArtAncient website. The terms under which the ArtAncient website uses cookies are set out under clause 12 of this privacy policy.

(f) providing information to our insurers.

(g) to provide you with information about goods, services and events we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you or which were the subject of a previous purchase or negotiations of a purchase from you. If you are a new customer, we will contact you by electronic means only if you have consented to this by expressly opting in on the ArtAncient website or have provided us with your contact details and consent in communications, whether than be email, phone or in person.

Your personal information may be transferred outside the European Economic Area (the EEA). For example, this may be in relation to an international transaction, or where we are sharing information with our colleagues or third party service providers who operate outside of the EEA. We only transfer your personal information outside of the EEA where we are satisfied that the transfer is in accordance with applicable data protection and privacy laws.

As a growing seller and purchaser of objects of historical and cultural interest, we may share personal information with potential investors and other parties in relation to any actual or proposed reorganisation, merger, sale, joint venture, assignment, transfer or other transaction relating to all or any portion or our business, or assets, but we will only do so once appropriate confidentiality agreements are in place.

h) administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

i) for security and to check your identity

Except as expressly set out in this policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

7. WHERE YOU PROVIDE US WITH PERSONAL INFORMATION ABOUT ANOTHER PERSON

If you give us personal information about another person, you should ensure that: 

(a) you are legally entitled to give us that information;

(b) the disclosure is in accordance with any applicable data protection or privacy law; and

(c) such other person has also read this privacy policy.

8. HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We take reasonable steps to ensure that the personal information we hold about you is reliable for its intended use and as accurate and complete as is necessary to carry out the relevant purposes described in this privacy policy.

We will retain your personal information for so long as is reasonably necessary for us to fulfil the relevant purposes described in this privacy policy, unless a longer retention period is required or permitted by law.

9. HOW WE PROTECT YOUR PERSONAL INFORMATION

We are strongly committed to data security and we take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have put in place physical, electronic, and managerial procedures to safeguard and secure the information you provide to us.

10. UPDATING YOUR PERSONAL INFORMATION

At any time, you have the right: 

• to request access to or a copy of any personal data which we hold about you;

• to rectification of your personal data, if you consider that the information we are holding is inaccurate;

• to ask us to erase your personal data, if you consider that we do not have the right to hold it;

• to withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent); 

• to ask us to stop or start sending you marketing messages as described below in the marketing section;

• to restrict processing of your personal data;

• to data portability (moving some of your personal data elsewhere) in certain circumstances;

• to object to your personal data being processed in certain circumstances; and

• to not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.

Any request from you for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.

We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change at the following email address us@artancient.com.

or by writing to us at:

ArtAncient Limited
31 Imperial Road
Chelsea Creek
London
SW6 2FR
United Kingdom

11. MARKETING

Where you are one of our clients or have otherwise agreed to be contacted for marketing we may use your personal information to send you information about our artwork, antiques, events, and art and antiques fairs. You can stop receiving marketing messages from us at any time by clicking the ‘Unsubscribe’ link at the bottom of any email we send you

You also have the option of "unsubscribing" from our mailing list at any time thereby disabling any further such e-mail or other communication from being sent to you by emailing us@artancient.com

We will action any opt out request from you without delay. 

12. COOKIES

The ArtAncient website only uses two sorts of cookie.

The first are personal experience cookies. These cookie provides a good personal experience to you on this site. They expires after different time periods of up to 12 months. By using the ArtAncient website, you consent to using these cookies. 

Secondly, the ArtAncient website uses tracking cookies, including a web analytics service provided by Google. Google Analytics sets cookies in order to track your usage of the site. The cookie names are listed below.

Google Analytics stores the information collected by the cookie on servers in USA. Google Analytics may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held. By using the ArtAncient website, you consent to the processing of data about you by Google in the manner and for the purposes set out above

Cookie Name

Cookie Description

CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency.
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID.
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
lastProduct ID of last product viewed on the site
listPopCookie Used for displaying information correctly on the site
NEWSPOPUP_TIMEOUT Used to correctly display the email address collection popup
_utma
_utmb
_utmc
_utmt
_utmz
Allows us to research usage trends and visitor trends.

13. CHILDREN UNDER 14 

 We do not intentionally collect any information on children under 14 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.

14. COMPLAINTS

Questions, comments and requests regarding this policy are welcomed and should be addressed to us@artancient.com. If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner's Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113.